The Public Utilities Regulatory Commission (PURC) has said that in accordance with the regulatory processes and investigations made concerning the recent power cuts, it has considered compensating consumers in recognition of any loss occasioned by the erratic power supply being experienced across the country.
The PURC indicated in a press release on Friday, May 7 that the erratic power supply and the low voltages especially during peak hours were ascribed to the following reasons:
1. Technical challenges in the natural gas supply network;
2. New transmission infrastructure being constructed on the National Interconnected ‘Transmission System (NITS).
3. Planned and unplanned maintenance activities on aspects of the NITS.
4. Reduction in reactive power support in the mid-portion of the country.
5. Emergency upgrade and modification works on the NITS to increase reactive power support and improve voltages in the mid-portion of the country.
“The Commission further encourages consumers to report any case of damaged equipment to the nearest ECG/NEDCO office for the appropriate action failing which the report may be forwarded to the PURC for redress.”
“The Commission assures key stakeholders and the general public of its commitment to protecting the interests of consumers and utility service providers,” a statement from the PURC said.