It’s illegal for mobile money agents to transfer money to customers – E-Levy Technical Committee warns

The implementers of the controversial E-Levy has noticed with concern that some customers of the mobile money service, in a bid to avoid paying the tax, give out their monies to Mobile Money agents to send to a second party on their behalf.

For this reason, a member of E-Levy Technical Committee, Patrick Frimpong Danso has said the act is so wrong and almost illegal. Speaking on UTV Mpu Ne Mpu, Mr Danso noted that agents are only supposed to do cash in as well as allow cash outs for customers.

He called on the telecommunications network operators to educate their members on the law and encourage the transfer of money done by customers.

“The laws of Ghana do not allow that individuals go to an agent for money transfer. It is illegal for agents to do this. The agents are very much aware that taking funds from a customer to transfer to the recipient is illegal. These are the two things customers have to do when they go to an agent; cash in and cash out,” he said.

“They’ve told the telcos to educate their members on issues like this and they even told us that the agent risks blocking when caught by the telcos,” he added.

It would be recalled that the Finance Minister, Ken Ofori-Atta, on Tuesday, March 29, 2022, moved the motion for the passage of the E-Levy bill at a revised rate of 1.5% in Parliament.

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