PURC orders ECG to compensate affected customers

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The Public Utilities and Regulatory Commission (PURC) has ordered the Electricity Company of Ghana (ECG) to compensate all affected customers for system failure.

There have been system failures for over a week which has rendered some houses without power for days. While some Ghanaians are struggling to buy prepaid, others have also connected power to their houses illegally.

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In a letter dated October 4, 2022, the PURC ordered that the Electricity Company compensate such persons in compliance with the laws; of Sections 11 and 12 (1) of the Public utility act of 1997 and Regulations 41 and 45 of the Public Regulatory commission of the country.

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The statement was signed by Ishmael Ackah who is the executive secretary of the commission, instructing compensation to all affected customers.

However, the PURC did not state clearly how customers affected by the inability to purchase electricity credits should be compensated.

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Source: www.ghbase.com

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